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Tailor your pension to your needs

  • Fair and sustainable
  • Clear and easy
  • Impact on your personal pension

Your pension at BeFrank

Your employer has opted for a pension scheme with BeFrank. A wise move, as we keep your pension sustainable, easy and personal. Because we don't believe in hassle. With us, you get the freedom to make your own decisions. Whatever you decide, we stay committed.

Which pension choices do you have?

If your situation changes

Something may change in your life, which significantly affects your pension. Find out how the situation affects

Any questions? We will be happy to help.

Retirement can be quite complicated. We understand that. We can imagine that you still have questions. That’s why we’ve listed the Frequently Asked Questions for you. If you still can’t find the answer to your question, feel free to contact us. We will be pleased to help.

You can do this on your personal pension page in a few simple steps. On your dashboard, you will see a ‘Change personal details’ button under ‘Manage directly’. If there are any details you cannot change yourself, please let your employer know. They can notify us of the change. 

Always notify us any changes straight away. That way, you know for sure that you are receiving important information

No. You do not need to pass on your partner’s details to BeFrank. In fact, we use the ‘undetermined partner system’, which means we will find out your partner’s details ourselves if necessary.

Yes, of course! We call this a value transfer. You can request it through your personal pension page. Go to ‘Submit change’ and click ‘Value transfer’. 

Once we have received the statement of value from your old pension administrator, we will send you a quote. You then decide whether you want to use the value transfer option

Transferring your pension is not always the wisest thing to do. If you want to know if it’s the smart thing for you to do, contact a financial advisor. They will be able to tell you what is the most financially beneficial option in your situation.

Who are we?

We’re BeFrank: an online pension administrator with human service. Our staff have an entrepreneurial spirit, enthusiasm and commitment. We have many years of experience, extensive knowledge and a passion for pensions. Our mission is to bring pensions closer to people. We are committed to that every single day.

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