Since September 2020, you can log into your employer portal through eHerkenning (EH). Why did we switch to this login method? And how does it affect you?
What is eHerkenning?
eHerkenning is an online tool that business owners can use to log in securely. You can think of it as a kind of DigiD for businesses. For several years now, most websites of government institutions have required you to log in using eHerkenning.
eHerkenning ensures that you are better protected online. One major advantage is that you can use eHerkenning to log into multiple organisations’ websites. That way, you won’t need to remember many different passwords. It’s easy, secure and reliable. More information is available at eherkenning.co.uk.
If you want to log into the BeFrank employer portal, you need a level 3 eHerkenning key (EH3). You can recognise this by the following logo:
How to log in through eHerkenning
Our clear step-by-step plan (PDF) shows exactly which steps you need to take in order to log in through eHerkenning.
Authorise your pension advisor
If you outsource some of your administration to a pension advisor, the step-by-step plan explains how to give your pension advisor access to eHerkenning. After all, they require your permission. Apply for chain authorisation.
Advisors also need eHerkenning in order to log in. They will receive their own step-by-step plan to help them.
Want to find out more? Take a look at our Frequently Asked Questions on eHerkenning (PDF).Want to see your pension information straight away? Log into your employer portal here.