A fair organisation

We don’t do sustainable business ‘on the side’. It’s a key part of our strategy. We do business with respect for nature and the environment. We also keep our own carbon footprint as low as possible. At the same time, we know that there’s always room for improvement in our operations. We can always reduce our energy consumption or make different choices concerning our office and employee mobility, for example. Since April 2024 we are B Corp certified.

Doing business as sustainably as possible

A few examples:

• Circular office
  When we furnished our BeFrank office, nearly all of the materials used had been recycled. For example, our carbon-positive stools were made from hemp plants, cushions were made from our own jeans and lights were made from old fluorescent lamps. Since 2026, BeFrank’s office has officially been residual-waste-free and certified under the Zero Waste standard. This means that virtually no residual waste is generated in our office. We achieve this by making conscious purchasing decisions, working closely with our suppliers and carefully separating our waste streams.
• Our employees travel sustainably from A to B
  Mobility is important, but it can also be harmful to people and the environment. That is why we encourage our employees to travel by public transport with a NS business card. Our office is close to a train station, so we are easily accessible. Many of our employees live in Amsterdam anyway, so they simply walk or cycle to the office. That’s about as green as green can get! We also have a small fleet of company cars, all of which are fully electric.
• Reduction of our CO₂ emissions
  We have closely monitored our office’s CO₂ emissions since 2018. Each year, we make every effort to keep emissions as low as possible and reduce our absolute emissions compared to previous years. Compared to 2018, we have already achieved a saving of 10%. And that in a growing company.

A little more sustainable every day

Sustainability is increasingly at the core of everything we do. This starts very small, by replacing disposable cups with your own mugs. But this is also reflected in our collaboration with Stichting De Noordzee. Every year we donate the released small pension capital. And we do a lot of volunteer work with our BeFrank colleagues. Another initiative is the weekly sustainable tip, which we first share internally but now also with customers.

• Digital services = virtually no paper
  Ever since our company was founded in 2010, we do everything online. So you won’t see any piles of letters and papers at our offices. We communicate by e-mail, through the ‘My Pension’ app and through every employee’s personal pension page. That way, we make our services straightforward and easy to use. Another advantage is that far fewer trees need to be destroyed, which benefits both our customers and nature. Sometimes we can’t avoid sending paper post. In that case, we use 100% recycled carbon-neutral paper.
• Green initiatives
  We also highlight the importance of an environmentally friendly office among our employees. This has already resulted in several green initiatives. For example, all employees have their own BeFrank mug, which saves on cardboard cups. Sometimes, we take litter pickers with us on our lunchtime walks so that we can clean up litter. We also hold clothes collections to give garments a second life and we regularly do volunteer work.

B Corp certified

That we are doing so well has now also been recognised: as of April 2024, we can call ourselves a B Corp. We are immensely proud of that! B Corps are companies that use the power of business to build a more inclusive and sustainable economy. To be certified, you must meet sky-high standards in governance, employee policy, environment, community and customers. While the certification is a testament to the work we’ve already done, it’s not where we leave things off; there will always be something left to improve. 

Socially responsible investment policy

We can make a real impact with pension money. That is why we invest responsibly and offer various options for making your pension even more sustainable. Find out more in our socially responsible investment policy. Our top priority is tackling climate change. Wherever possible, we want to contribute to the goals of the Paris Agreement. We also support Nationale-Nederlanden’s Climate Action Plan.

Diversity & inclusion

At BeFrank, everyone belongs. Our view on diversity and inclusion is simple: we want everyone to feel welcome and free to be themselves, whoever you are and whatever your background or beliefs. We treat each other as equals, stay connected and give everyone the same opportunities to develop and contribute. This is how we enjoy working together towards our mission: bringing pensions closer, so everyone can make their own choices for the future. Our Diversity and Inclusion Statement explains how we put this into practice every day.