Most asked questions

Pensions are quite complex and we can imagine that you have questions. We have listed the most frequently asked questions for you.


If you do nothing, we will continue to invest based on the standard choices made by your employer. There is nothing wrong with that. It’s the standard for a reason. But why not choose a profile that really matches your situation, with the associated returns? Take the quick and easy test to check which investment risk suits you best.

Your partner for our pension scheme can mean:

  • the person to whom you are married;
  • the person with whom you have a registered partnership;
  • the person with whom you have a cohabitation contract from a civil-law notary.

If none of these options apply to you but you had a shared household with your partner for more than six months, they will be considered your partner under the pension scheme. 

Good to know: you will need to prove that you have lived together for more than six months. You do this by providing an extract (proof) from the Personal Records Database (BRP). 

Is the person you live with your brother, sister or a blood or relative in the direct line (a parent, parent-in-law, grandparent or child)? If so, the person is not your partner for the purposes of the pension scheme. 

You can only have one partner for the pension scheme at any given time.

We update once a quarter. To see your updated pension information, check your personal pension page. This shows the current status on that particular day.

We always send important information about your pension to your e-mail address. It’s useful if you provide us with your personal e-mail address so that we can forward all of the important information to you. Even if you change jobs. You can change your e-mail address on your personal pension page.

In the Netherlands, you accrue pension on part of your salary. On the first part of your salary, you do not accrue pension. We call this the 'contribution-exempt amount'. This amount is set by the government each year and is linked to the State Pension. Your pension contribution is calculated on your salary minus the contribution-exempt amount.

If you earn more than €114,866 gross per year (2022), you will not accrue pension above this amount. This amount is recalculated each year.

No. You do not need to pass on your partner's details to BeFrank. In fact, we use the 'undetermined partner system’, which means we will find out your partner's details ourselves if necessary.

Yes, of course! You need to request a value transfer through your personal pension page. You can find this option under the ‘Manage directly’ heading. If your old pension administrator or previous employer is unable to cooperate for whatever reason, we will inform you about this. BeFrank always cooperates when it comes to a value transfers.

No, you cannot commute your small pension. Since 2019, this has no longer been an option. We will automatically transfer your pension capital to your new pension administrator. 

A small pension is an expected pension benefit below €520.35 (2022) per year. If your expected pension capital is higher, the value will remain with BeFrank. If you want to transfer the capital, you need to request this with your new pension administrator.